Returns Policy

Refund and Returns Policy

Effective Date: 06/01/2023

At Big Hunt LLC, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy to understand your options.

Returns

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition as you received it.
  • The item must be in its original packaging.
  • A valid proof of purchase is required (e.g., receipt or order confirmation).

Timeframe for Returns

  • You have 30 days from the date of delivery to initiate a return. After this period, we cannot accept returns.

Non-Returnable Items

Certain items are non-returnable, including:

  • Perishable goods (e.g., food, flowers)
  • Intimate or sanitary goods (e.g., undergarments, swimwear)
  • Gift cards
  • Downloadable software products
  • Custom or personalized items

Refunds

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will automatically be applied to your original payment method within 7-10 business days.

Partial Refunds

Partial refunds may be granted for:

  • Items not in their original condition or with missing parts.
  • Items returned outside the 30-day window (subject to approval).

Shipping Costs

  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our customer service team at [Insert Contact Email or Phone].

Defective or Damaged Items

If you receive a defective or damaged item, contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Photos of the defect or damage

We will arrange a replacement or refund at no additional cost.

Return Process

  1. Contact Us: Email [Insert Contact Email] or call [Insert Contact Number] to request a return authorization.
  2. Pack Your Item: Safely package your item in its original packaging with all included accessories.
  3. Ship the Item: Use the provided return shipping label or send the item to the address provided by our team.
  4. Wait for Confirmation: Once we receive and inspect the item, we will notify you of the refund or exchange status.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  • Check with your bank or credit card provider as processing times may vary.
  • Contact us at [Insert Contact Email] for further assistance.

Contact Us

If you have any questions about our Refund and Returns Policy, feel free to reach out to us:

Big Hunt LLC
Email: manager@bighuntllc.com
Address: 21240 MCFADDEN SQ UNIT 102 STERLING, VA 20165

Thank you for shopping with Big Hunt LLC. We appreciate your trust in us!